The 601 Journal
Stories, lessons and milestones from building an enduring hospitality company.
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Why We Don’t Charge a Credit Card Fee
Every so often, a business decides to “pass along” its credit card processing fee to the customer, as if it is some unusual burden that showed up out of nowhere.
But it isn’t.
It is a normal cost of doing business in modern commerce. And in many cases, charging that fee back to the customer is not just annoying. It is shortsighted.