Moments & Milestones

The Making of a Timeless Hospitality Business

In It, On It, All In: Rethinking the Leadership Pendulum

In It, On It, All In: Rethinking the Leadership Pendulum

One of the most common leadership mantras I’ve heard—especially as businesses scale—is that leaders must “get out of the weeds” and “work on the business, not in it.”

It’s well-intentioned advice. And in many ways, it’s necessary. Leaders can’t afford to be consumed by the day-to-day forever. Someone has to think about the bigger picture, the systems, the long-term strategy. Someone has to work on the business.

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